Most of you have worked for firms that use ERP, CRM, or SCM system. Pick one of these, preferably the one you know best, and summarize what it does for your firm (20%). Be sure to capture how it impacts both internal staff and processes, and external people and organizations that interact with it (20%). Then make an estimate of its value to the firm and the impacts if it were unavailable for a week or more (20%).
Please limit your response to 1200-1500 words, double spaced. Include a title page and any references you cite (including the textbook) in your response.
Formatting Style-TURABIAN
